Our Approach
We combine our customer-first approach with experience and platform knowledge to create solutions that bring together sales operations and business strategy
Case Study
Powering Enterprise Growth through Commodity Trading and Quoting
A large natural gas supplier successfully completed several acquisitions recently as part of a growth strategy. They engaged MRE to develop an integrated solution to streamline its systems and processes and redefine the customer experience to reduce total cost of ownership.
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Case Study
Improving Revenue and Margin with Standardized Quoting
A global industrial services company was facing challenges related to visibility, optimization and traceability of service quotes provided to customers. MRE implemented an enterprise Salesforce (CRM) with CPQ (configure, price, quote) solution for real-time quoting based on integrated pricing from their ERP system.
Our Capabilities
Customer Experience
Having a shared view of the customer across the organization allows for sales, marketing, and service to collaborate and provide each customer with a personalized experience.
Complex Pricing
Enable your sales teams with the tools to quote complex deals, maximize revenue, and minimize margin leakage.
Data Architecture & Integration
Gain a single view of the customer, connect disparate processes, and deliver consistent experiences across channels.
Sales Enablement
Use tools to enable sales teams to standardize the organization’s lead-to-cash process, prioritize activities through insight into customer value, and shorten the sales cycle.
Field Service Management
Engage service teams in the field in real-time to enable collaboration, improve customer satisfaction and optimize resources/schedules.
Custom Development
Accelerate time-to-value through agile delivery, prototyping, and optimizing out-of-the-box Salesforce capabilities
Case Study
Redefining User Experience with Salesforce Community Cloud
A large natural gas supplier integrated recent acquisitions as part of its growth strategy to increase and diversify its customers, suppliers, and geographic locations. The new solution enabled business teams to standardize and optimize business processes for 17,500+ C&I customers with 30,000+ accounts.
Salesforce Focus Areas
Sales Cloud
Create solutions to increase sales productivity, improve customer service, and optimize deal management to drive more revenue
MuleSoft
Connect data from enterprise applications and devices, on-premises and in the cloud, quickly and securely through various integrations solutions
Configure, Price, Quote (CPQ)
Enable companies to control margin and revenue across through configure, price, quote (CPQ) standardization and automation
Lightning Experience
Deliver streamlined experiences with accelerated time-to-value on Lightning, a modern web development platform.
Service Cloud
Drive customer satisfaction through timely and relevant service and support experiences, enabled through a comprehensive view of the customer.
Community Cloud
Connect with customers and partners with branded portals that enable information sharing, collaboration, and feedback into sales activities in Sales Cloud.
Marketing Cloud & Pardot
Create branded experiences and journeys to engage and delight customers and drive collaboration between sales and marketing
Key Differentiators
Customer Focused
Salesforce Platform Expertise
Energy Industry Experience
Customer Satisfaction Feedback
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Featured Insights
Customer Experience
We help companies elevate their customer experience by creating brand interactions that evolve into relationships.
