Refer A Friend: Driving New Customer Acquisition with Referral Marketing
A leading retail energy provider wanted to increase the number of new customers driven from their customer referral program. They understood that referral marketing is one of the most effective customer acquisition tactics, with 93% of consumers trusting referrals over any other form of advertising. Previously their Refer A Friend process was dependent on service representatives asking customers if they were interested in referring friends during call center conversations, limiting the reach of the customer referral program.
Project Delivery
Providing Project Management Expertise for Company Wide Phishing Training Initiative
| Customer Story
Read More
Salesforce
Powering Up Service: Salesforce Field Service Transformation for a Generator Distributor
| Customer Story
Read More
IT Managed Services
Ransomware Rescue: Restoring IT & Business Operations
| Customer Story
Read More
Project Delivery
Brighter Horizons: Energy Leader Elevates Customer Experience with Expert UAT Testing
| Customer Story
Read More
Salesforce
Transforming Healthcare Experiences with Salesforce Health Cloud & Experience Cloud
| Customer Story
Read MoreGet our insights sent directly to your inbox
Salesforce
Email with Confidence: Expanding Customer Communications after the Great Texas Freeze
| Customer Story
Read More