People Spotlight : Rob
Salesforce is creating capabilities like Flow Builder which enable anyone to solve more complex problems without custom code. A user can drag and drop these pre-built components to create really complicated processes and functionality that previously only could be done through custom code. Flow Builder is the bomb right now and it’s only going to get more powerful.
Geek-out Time, what’s the most interesting Salesforce feature/function to you?
The mobile capabilities of Salesforce are remarkable. The ability to seamlessly access data on a mobile device really changes the user’s experience and drives user adoption at the points that make a difference. Mobility means that sales reps can access their customer’s account as they’re walking into a meeting, take quick notes afterwards using voice recognition, and then share data updates in real-time with the rest of their team. A solution is only as good as the users who use it and mobility really elevates the value proposition.
What does someone need to be succcessful in the role that you’re in?
You need to have a passion for building and a sense of pride for the solutions you have created. Enjoying and taking pride in the process of problem solving, building a solution, and making a difference is part of an Architect’s DNA. If you don’t enjoy the process, you’ll find solution development really boring. Also, you need to have a keen eye for detail. Details make the difference for a user’s experience and ultimately, their satisfaction.
What’s the worst job you’ve ever had and what did you learn from it?
Believe it or not, it wasn’t my job at Burger King – I learned a lot from Burger King from teamwork to process efficiency. My worst job ever was working for a non-profit. It was horrible, and I learned that if you don’t like your coworkers, you will never be happy at your job.
What’s the most unusual job you’ve ever had?
I surveyed the underground Trans-Alaskan pipeline for corrosion. It was just me and three other guys in Alaska for about three and a half months, completely isolated from the rest of the world. We used an anode probe that’s connected to a test station point on the pipe which measures the electrical potential. This measurement value allows you to determine whether the underground portions of the pipeline is or is not corroding (rusting). It was a once in a life time experience. There was so much nature to experience in Alaska, everything from earthquakes, avalanches, wildlife, thirty-foot tides, the Northern Lights, to gigantic mosquitos and black flies (which I loathe).